How do I withdraw unspent funds?

To initiate a withdrawal of funds from your account:

  1. Head to Manage-> Campaigns and pause the campaign(s) you want refunded.
  2. Write an e-mail to with subject line "Funds - Account name", where "Account name" is the name of your business in Perfect Audience. In the body of the email, include the campaigns you'd like refunded.
  3. We will initiate a refund on unspent funds back to the credit cards they were received from within 48 hours. There will be a 7% administrative fee for withdrawing funds.

Feedback and Knowledge Base