Testing the Tracking Tag

This article will guide you through the steps to test that the tracking tag is working properly on your site using your web browser's built-in Javascript console. Don't worry if you're not familiar with Javascript! No coding knowledge is required. Just follow the steps in this article to verify the tag is working.

Accessing the Javascript Console
This article assumes you will be using Google Chrome or Mozilla Firefox on a PC or Mac. Press the corresponding keys to bring up the console.

Chrome: Ctrl + Shift + J
Firefox: Ctrl + Shift + K

Chrome: Command + Option + J
Firefox: Command + Option + K

The console will look something like this:

Is the Tracking Tag Loading?
To test if the tracking tag is installed and running on your site, open the Javascript console and type the following command, then hit enter.


If you see a message like this:

The tag is working properly. (Don't worry if the text on your site doesn't look exactly the same at this.)

If you see a message like this:

Then the tag is not working. Double check the tag was installed properly and try again.

You can also use this Chrome browser extension to test the tag.